Each year, Family Service hosts the Volunteer Income Tax Assistance (VITA) program at Family Service Neighborhood Place to help save San Antonio families millions in fees through free income tax preparation assistance.
VITA San Antonio is a collaboration of public and private entities dedicated to individual and family financial sustainability, with the support of dedicated VITA volunteers to help teach individuals and families how to prepare their own taxes.
Family Service Neighborhood Place remains a VITA site. Due to COVID-19, we are taking extra precautions to ensure the health and safety of you, your family, our team members, and our community. Paperwork can be dropped off in person, our team will process your return, and we will call you to come pick up your documentation.
VITA is now OPEN

The VITA process:
1. Drop off your paperwork at Family Service Neighborhood Place (3014 Rivas St. San Antonio, TX 78228).
Once you arrive, please wait outside and call us at 210-431-7500. One of our team members will meet you outside to review your paperwork.
- All W-2 Forms
- 1099 Forms (if applicable) Independent Contractor, Retirement etc.
- Student Loan Interest Form
- Valid photo ID
- Social Security Card or Individual Tax Identification Number (ITIN) for all members in your family
2. Our team members will review your documentation and help process your tax return.
3. We will notify you when your taxes have been filed and arrange a time for you to come by the Neighborhood Place to collect your paperwork.
Locations and Times
VITA is available Monday-Thursday and Saturday.
Registration starts at 8 AM until full. We have limited capacity each day.
Family Service Neighborhood Place
3014 Rivas St. San Antonio, TX 78228
Family Service Neighborhood Place is one VITA location throughout the City. Visit VITASA.org for more information on other locations.
FAQS
Find the answers to your questions here
What is VITA?
The Volunteer Income Tax Assistance (VITA) program provides free income tax return preparation for individuals making up to $60,000 annually.
Who is eligible for VITA?
Individuals and families who earn up to $60,000 annually can participate in our free tax preparation services.
What paperwork should I bring with me?
- All W-2 Forms
- 1099 Forms (if applicable) Independent Contractor, Retirement etc.
- Student Loan Interest Form
- Valid photo ID
- Social Security Card or Individual Tax Identification Number (ITIN) for all members in your family
For more VITA locations, visit VITASA.org or call the United Way Helpline at 2-1-1.