Mental Wellness and Behavioral Health

Trained professionals provide an individualized plan for mental wellness and counseling tailored to each person’s experiences.

Our counselors help with your mental health journey. Each of our goals, reasons for seeking counseling, needs, and experiences are different. Family Service counselors are here to help by creating an individual care plan for you and your family.

Counseling services for children 0 to 8 years of age offered at home or on-site in partnership with schools, doctor offices, and child care centers. Early Childhood Well-Being
Counseling services for individuals, groups, families, teenagers, and adults offered at home or our office locations. Scroll Down

1 in 5 adults in the US live with a mental illness

1.6 million adult Texans and 181,000 children aged 12 to 17 have substance use disorders

$1.4 billion spent in Texas alone on emergency room costs related to mental illness and substance abuse disorders



Our past experiences affect our way of thinking and how we handle stress; they can interfere with our jobs and our day-to-day life.

Our team approaches everyone with a trauma-informed care lens to help you adjust to the experiences of your life.

Our behavioral health services are provided through a combination of individual, family, and group sessions and provide services for adolescents, adults, and families. All sessions are tailored to your individual needs. Our counselors are trained in evidence-based, cognitive therapy. Without judgment or bias, our counselors provide their full support for as long as you need.

Our clinicians help families work through barriers by creating a treatment plan, with all clients implementing SMART goals (Specific, Measurable, Achievable, Realistic, and Timely). Completing a treatment plan helps them and their families become independent. Depending on the counseling service, we offer office-based, in-home, or community visits.

Schedule an appointment today. Call 210-299-2406.

We help with

Anxiety (social anxiety, obsessive-compulsive disorder (OCD), generalized anxiety disorder (GAD), and panic disorder): Our trained counselors help you determine the best coping mechanisms for you.

Anger Management: Counseling helps slow your reaction and control your anger.

Child Abuse & Neglect Prevention: Individual and group classes to help build strong families.

Depression: We can help treat mild to moderate depression. Our counselors do not prescribe anti-depressants.

Domestic Violence: Domestic violence affects everyone in the home, whether you have been a victim of domestic violence or have seen it, speaking to our licensed counselors can help.

Grief Support: Individual sessions to aid in the loss of a loved one.

Home-Bound Older Adults: Mental assessments for home-bound older adults.

Juvenile Probation: Home-based substance abuse treatment and specialty drug court

LGBTQ Issues: Individual and group sessions to provide support and friendship, and connection to other groups within the community.

Licensed Substance Abuse Outpatient Treatment: Helping teens and adults live a life free from drugs and alcohol.

Life Skills: Individual or group sessions to offer guidance, support, and motivation for life challenges and future success.

Life Transition Services for Older Adults: Services for seniors facing a transition such as losing a loved one, loss of health, or a change in living situation.

Parenting: There are numerous sides to being a parent and, though it is rewarding, it comes with a variety of challenges. A licensed counselor provides unbiased support to address specific challenges you are facing as a parent or general tools and knowledge.

PTSD: Post Traumatic Stress Disorder is often associated with military and veteran personnel, but anyone can experience PTSD from a traumatic experience in their life. Cognitive Behavioral Therapy (CBT) helps identify toxic thoughts and feelings, and, in turn, helps develop coping skills.

Relationships: Enhance your personal and professional relationships. Our counselors help you develop strong and meaningful relationships to deepen your connections and navigate life situations.

Sexual Abuse: Non-consensual sexual conduct causes trauma. Whether the abuse occurred recently or happened years ago, our counselors offer treatment.

Stress: Everyone has varying degrees of stress in their lives. High levels of consistent stress affect our mental and physical health. Cognitive Behavioral Therapy (CBT) helps identify your stressors and develop coping skills to navigate life.

Veteran Needs: Being a member of the military, your job experience can vary from civilians. Our counselors help address the unique challenges of the military, such as frequent relocations, separations, physical/emotional trauma, and high levels of stress, and provide other program referrals for yourself and your family’s needs. Our in-home counseling for veteran families is specifically for those with children 0-17 years of age.

Victimization from Crime: Experiences take an emotional and physical toll on us. Family Service counselors can help you manage.

Employee Assistance Program (EAP): We partner with organizations and businesses throughout San Antonio for voluntary, work-based counseling programs offered by the organization/business for their employees. If you are a business and want to arrange services for your employees, call us at 210-299-2406.

Family Service provides holistic care for our counseling patients referring them to other resources within our agency and the community to help with their journey.

Call us at 210-299-2406 to schedule your appointment.

Our Impact:

  • Family Service clinicians create an individualized treatment plan based on the experiences and needs of each client and family. SMART ((Specific, Measurable, Achievable, Realistic, and Timely) goals are central to each plan to help navigate barriers and create an independent life.
  • We serve 1,200 individuals on average annually with services focused on identifying their expressed needs and challenges.
  • 80% of our clients who have completed counseling show improvement in the ability to function successfully in life

*These statistics reflect our program impact as of 2019


Intern with Family Service Behavioral Health

Family Service offers a teaching counseling service. We have Licensed Professional Counselor Associates (LPC-Associates), Master of Social Work (MSW), LMSWs (Licensed Master Social Worker) as well as LCSW (Licensed Clinical Social Worker) on site. Our interns are supervised by Licensed Professional Counselor (LPC-S) and/or Licensed Clinical Social Work (LCSW-S). Our interns have completed their studies and school requirements and are acquiring hours to become fully licensed.

Looking for an internship? Apply today.

Mobile Mental Wellness Collaborative

Family Service is proud to partner with five other local community nonprofits on the Care Zone at South San ISD, Harlandale ISD, and Edgewood ISD providing mental health services at no cost for elementary, middle, and high school students and their families.

Call us at 210-216-0698 or email us at to learn more.

Locations and Times

Four different locations available

San Antonio Main Office
702 San Pedro Ave.
San Antonio, TX 78212

Monday-Thursday: 8 am to 8 pm
Friday: 8:30 am to 5 pm
Saturday: 9 am to 2 pm

* The first appointment of the day is 30 minutes after opening and the last appointment is one hour before closing. Walk-ins are welcome. To ensure we can see you, though, we encourage every client to make an appointment beforehand.

Family Service Neighborhood Place
3014 Rivas St
San Antonio, TX 78228
Counseling offered by appointment only

Northeast Office
4245 Centergate St.
San Antonio, TX 78217
Counseling offered by appointment only

Rural Office
401 W. Zavala Street, Suite B.
Crystal City, TX 78839
Counseling offered by appointment only


  • United Way
  • Texas Department of Family and Protective Services (DFPS)
  • Child Protective Services (CPS)
  • Bexar County Juvenile Probation
  • San Antonio Lighthouse for the Blind
  • Office of the Attorney General Texas


Find the answers to your questions here

Who can make an appointment?

Family Service assists children, adolescents, and adults in need of counseling.

If the patient is under 18 years of age, only the legal guardian or parent can make the appointment. Please note, if a patient is over 18 years of age, we cannot disclose information about that client’s appointments or care to anyone other than that individual.

Do I have to have insurance?

You do not need insurance to make a mental wellness appointment with Family Service. When you call to make your first appointment, you will be asked if you have insurance and your provider. Uninsured clients have the option to see clinicians on a sliding scale fee.

How can I make an appointment?

Call us at 210-299-2406 to schedule your appointment today. Please have your – or the individual you are making the appointment for – date of birth, full name, and address as well as your insurance information, if applicable.

Can anyone receive counseling?

Family Service counseling services are open to everyone; we help people of any sexual orientation, race, or ethnic background. Teenagers, adults, families, and individuals can request appointments. Our Early Childhood Well-Being services specialize in children 0 to 8 years of age.

Anyone under the age of 18, their legal guardian or parent must make the appointment.

Services are offered in multiple locations throughout San Antonio through health insurance, employer EAP, or on a sliding scale fee.

Are your counselors licensed?

Family Service’s counselors are all trained and certified. We have Licensed Professional Counselor Supervisors (LPC-S), Licensed Professional Counselors (LPC), Licensed Chemical Dependency Counselor (LCDC), and Licensed Master Social Worker on our team to help address a range of needs

In the News

MediaMental Wellness and Behavioral HealthOur Stories
August 20, 2021

Pandemic Unveils Growing Suicide Crisis For Communities Of Color

SAN ANTONIO — This story is a collaboration between Science Friday and KHN
Family Service- Pilot program brings long-awaited mental health services to South San ISDMediaMental Wellness and Behavioral Health
June 1, 2020

Pilot program brings long-awaited mental health services to South San ISD

Facing severe budget cuts in 2019, the leaders of six nonprofit agencies in San Antonio put their limited resources into a single basket — South San Antonio Independent School District.
Family Service - Mobile Mental Wellness Collaborative Stays Active During PandemicMediaMental Wellness and Behavioral Health
May 18, 2020

Mobile Mental Wellness Collaborative Stays Active During Pandemic

SAN ANTONIO — Marc Mendiola can’t believe he is spending the final weeks of his senior year at South San Antonio High School at home. The student is trying to…

Related Pages

Explore our other programs and services


To schedule an appointment or learn more about our programs, call us at 210-299-2406.