MEDIA GUIDELINES

The Public Relations and Communications Office handles all news media inquiries. News reporters can call 210.299.2400, ext. 2443 or 210.216.0920.

After hours and on weekends, please call 210.216.0920.

Guidelines for news coverage

  • On-duty reporters/photographers in Family Service Association facilities must coordinate their visit in advance with a member of the Communications staff and be accompanied by an employee at all times. Reporters and photographers, not escorted by an employee, will be immediately removed from the facility.
  • News vehicles may not park in fire lanes or block driveways.
  • Interview requests will be consented and secured prior to any reporting, videotaping or photographing.

If you have questions or need assistance with coordinating a news story, please contact Julie Wiley, Public Relations/Communications Specialist, at 210.216.0920 or jwiley@family-service.org.