Our Privacy Policy

The private policy of Family Service Association of San Antonio, Inc. describes its policies and practices regarding to the collection and use of your personal information from your visit to our website. Family Service is committed to protecting individual privacy and securing the personal information made available to Family Service when visiting www.family-service.org, signing up for its e-newsletter, classes, making donations, or visiting any of its web pages.

Family Service does not sell, rent, exchange, or otherwise disclose the user’s personal information to persons or organizations outside Family Service, unless in response to requests made by law enforcement agencies.

Family Service believes in the importance of protecting the privacy of adults and children online. Family Service does not knowingly solicit or collect personal information from children under the age of 18 or knowingly allow such persons to provide their personal information.

You will receive e-mail communication from Family Service upon request, or if you have signed-up for our e-newsletter, made a donation, filled out a form to volunteer, intern, or if registered for a class. However, you may request to have your information removed from our database at any time by sending an email to support@family-service.org or by sending a written request to the following address: Family Service Association, Development Office – Website Administrator, 702 San Pedro Ave., San Antonio, TX 78212.

 IP addresses and Cookies
Family Service uses IP addresses to assist in diagnosing issues with its server, to administer www.family-service.org, as well as for statistical metrics used in tracking its website visitor traffic. Family Service does not have access, and will never seek access information from other websites its visitors have viewed.

Family Service has taken steps to make all information received from its online visitors as secure as possible against unauthorized access and use. All data is protected by its security measures and monitored regularly.

 Family Service uses third-party services, relevant to special fundraising campaign information, which appears on search results for users seeking information about specific fundraising campaigns on its website. Family Service does this through the use of tracking cookies which are placed on the end-users computer.


Family Service’s website does contain other website links. Therefore, when you follow a link to an external site, and leave Family-Service.org, your communication is no longer protected by our privacy policy but becomes subject to the privacy and security policies and procedures of the external site you visit. Furthermore, Family Service isn’t responsible for the privacy practices or the content of those other sites, and cannot monitor them.

You, the user, releases Family Service, its affiliates, officers, directors, employees and representatives, from any and all liabilities, including but not limited to attorneys’ fees and costs and indirect, consequential, exemplary, special and punitive damages, arising from your, the user’s, use of Family Service’s website.

Our privacy policy may be updated from time-to-time to best describe new features, programs, services, or changes in privacy practices, and will be published on this website, once revised.