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LEGAL STATUS

A 501(c)(3) public charity established in 1903

MISSION STATEMENT

Empowering individuals and families to transform their lives and strengthen their community

CORE VALUES

Accountability, Excellence, Integrity, Respect, Responsiveness

KEY TRAITS

Best in class for proven and innovative services; collaboration and partnerships; fiscal accountability; and dedication to serving families

PROGRAM SERVICES BY IMPACT AREAS:  Serving over 96,000 last year.

EducationWorkforce & Financial SustainabilityMental Well-Being & SeniorsCivic & Parent Engagement
Professional Development for caregivers and early educatorsGED, College Access and Job TrainingBasic needs through emergency pantryEngaging Parents in their child’s education and building leadership skills
Strengthening families through parent educationFinancial Counseling and Self SufficiencyIndividual and Family CounselingBuilding leadership skills in youth and adults
Dropout prevention for youthVolunteer Income Tax AssistanceIn-Home Personal Care and Resources for SeniorsVolunteerism
College and Career ReadinessGED and ESL ClassesJuvenile JusticeCommunity Involvement
Early Childhood Education and School Readiness (0-5)Supervised Visitation and Neutral Exchanges

COST OF SERVICES:

A combination of sliding scale fees and/or free services based on program eligibility

CLIENTS:

Infants, children, youth, seniors, and families of all ethnic, racial and cultural backgrounds, and socio-economic levels

COUNTIES SERVED:

Bexar County and 15 surrounding counties: Atascosa, Bandera, Comal, Dimmit, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Maverick, Medina, Uvalde, Wilson, and Zavala

Where Services Are DeliveredKey Funding Sources
Five neighborhood office locationsUnited Way of San Antonio and Bexar County
Elementary, Middle and High School campusesGovernment contracts, public organizations
Community, school, or home settingsFoundation and corporate grants
Four rural county office locationsPrivate contributions
Client fees
Third-party insurance payments

BOARD OF DIRECTORS AND STAFF:

The board includes 18 – 25 individuals with expertise in the volunteer, nonprofit, and for profit entities.  President/CEO, Nancy L. Hard and over 500 full-time and part-time employees with an annual budget of over $20 million.

CONTACT INFORMATION:

Address: Family Service, 702 San Pedro, San Antonio, TX 78212
Phone: (210) 299-2400; and Email: support@family-service.org